Privacy Policy

Welcome to Digital Lizard IPTV. Our commitment lies in ensuring the security of your personal data and upholding your privacy rights. If you have questions or concerns about our policy or our handling of your personal information, please contact our support team.

1. Data We Collect

We collect personal data that you willingly provide while registering for our IPTV service, showing interest in information about us or our services, or when you reach out to us directly.

The following personal details are collected by us:

• Contact Information: Your email for establishing and handling your account.
• Payment Data: We collect the required data to process your purchases, including your payment details (such as a credit card number). All payment information is handled by our payment processor, and we recommend checking its privacy policies.
• Device and Connection Information: We automatically gather your IP address and device details, including device type and operating system, when you use our service. This is critical for both service delivery and security.

2. How We Use Your Data

We employ the information we gather or obtain:

• To provide and manage your account. We process your details to form your account and keep it operational.
• To process transactions. We rely on your data to facilitate billing for our services.
• To send administrative information. Your email can be used to inform you about your account, modifications to services, and policy changes.
• To protect our Services. We leverage IP and device information to secure our systems, thwarting unauthorized access and addressing DDoS attacks effectively.

3. Legal Bases for Processing

Your information is managed based on these legal principles:

• Consent: Your data may be processed if you provide us with explicit consent to utilize your personal information for a particular purpose.
• Legitimate Interests: We may utilize your data when it is reasonably essential to meet our legitimate business interests, including service delivery and fraud prevention.
• Performance of a Contract: When a contract has been formed with you, we might handle your personal data to ensure compliance with the contract's terms.

4. Data Retention

Your personal information will be kept only as long as required to meet the goals specified in this privacy policy, unless a longer retention period is mandated by law, including tax, accounting, or other legal obligations.

5. Cookies & Tracking Technologies

We could utilize cookies and related tracking technologies to access or store information. These primarily consist of functional cookies essential for the website and client area to function correctly. We do not use intrusive tracking cookies for advertising.

6. Third-Party Services

We may disclose your data to third-party vendors, service providers, or agents that carry out services for us or represent us and need to access such information to accomplish their duties. Examples include:

• Payment Gateways: To ensure secure payment processing.
• Analytics Providers: We utilize data to enhance our services (e.g., Google Analytics). The information provided is usually anonymized and aggregated.

7. Data Security

We have adopted relevant technical and organizational security strategies designed to ensure the safety of personal information we process. However, it's crucial to understand that we cannot confirm the internet is completely secure.

8. Your Data Protection Rights

Your location may grant you specific rights concerning your personal data usage and management.

• The right to access – You are entitled to ask for copies of your personal information.
• The right to rectification – You have the authority to ask us to rectify any details you believe are incorrect.
• The right to erasure – You hold the right to request the elimination of your personal data under specific conditions.
• The right to opt-out – At any moment, you can choose to unsubscribe from our promotional messages.

To utilize these rights, kindly contact our support team.

9. Children™s Privacy

Our services are not designed for individuals below 18 years old. We make every effort to avoid collecting personal details from anyone under this age.

10. Contact Us

If you have any comments or questions regarding this policy, please contact our support team.